Volkswagen is an expression of who our customers are, and how they move through life. Volkswagen Ghana places premium on delivering excellent customer service to its customers across the length and breadth of the country. Anytime we do customer categorizations it is just so we will be able to understand our customers a lot more to help us provide them with the kind of service they require and even exceed their expectations. We always work to distress the minds of our customers and let them walk away knowing that as they go about their normal duties, businesses and errands, they won’t have to pose to think they will be left in the middle of the highway.
At Volkswagen Ghana we do not just talk, but we walk the talk. To this end, the company also runs four mobile workshops scheduling regular visit for servicing of vehicles nationwide and also has two state of the art tow trucks which it places at the disposal of its customers during vehicle break downs.